Spectrum TV does not provide the “best in-home entertainment” when compared to its competitors. The channel packages it offers include everything, so you can watch your favorite networks and all of the premium channels. Spectrum, on the other hand, does not have any compelling exclusives. DirecTV has an exclusive NFL Sunday Ticket package, which includes a fantasy football channel, commercial-free game recaps, and even out-of-market games, all of which are exclusive to DIRECTV subscribers. Spectrum didn’t have anything close to the same level of exclusivity in terms of entertainment options.
For the best, entertainment technology is a factor. Unfortunately, Spectrum’s DVR system is kept under wraps. Competitors have DVR systems that can record up to 16 shows at once and store 300 hours of content, all while integrating apps like Netflix. Do not expect a wow factor from Spectrum’s DVR.
What’s in it for you?
Spectrum TV Pros
- No Contracts
- No Fees
- Bundling benefits is a good idea.
- Wide Availability
Problems with Spectrum’s customer service and DVR equipment
Highlights of the Spectroscope
A 30-day money-back guarantee and no contracts
Our money-back guarantee and lack of contracts are Spectrum’s best features. There are no fees or penalties for canceling your Spectrum service if you aren’t satisfied. You’ll get your funds back if you cancel within 30 days of signing up for the service.
There are no contracts associated with any of Spectrum’s plans, making them perfect for anyone in a transitional living situation. If you are in college, military, or simply plan to relocate in the future, TV service without a contract is a nice perk.
In addition, if you’re locked into a contract with another provider, Charter Spectrum will pay up to $500 to help cover the termination fees. In order to get the contract buyout, you’ll need to install a qualifying Triple or Double Play package.
The Triple Play package of Spectrum comes with a long line of freebies. A spectrum is an amazing option if you need internet, TV, and phone service. The internet service has no data caps, and a free modem is included, so you can stream, browse, and download without restriction.
Those internet speeds begin at 30 Mbps and can be upgraded to as much as 300 Mbps, which is a significant increase. As a comparison, Cox Communications offers internet plans starting at 10 Mbps.
The channel packages provided by Spectrum start at a generous 125 channels and go up from there. Middle-tier channel packages include popular premium channels such as HBO and CINEMAX. Most service providers only include premium channels as part of their most expensive plans.
Depending on where you live, Spectrum’s products and pricing may be different. When putting together a bundle, you typically have a choice of internet speed and channel package number. Depending on the location, you may not have many options. You may only choose between a single internet speed and a limited number of channel packages for TV.
Availability to a wide audience
You may be able to get Spectrum’s service no matter where you live because the company is available in 46 states. The cable TV service has achieved a remarkable feat here, nearly matching satellite TV’s nationwide reach. Charter and Time Warner’s 2016 merger resulted in a much broader Spectrum service area.
Assistance with technical issues
Spectrum does an excellent job of providing some installation assistance and technical support, and installation assistance to its customers. On the company’s support page, you’ll find a wealkth of information on how to set up and troubleshoot your receiver. We were also impressed by Spectrum’s attention to detail and technical prowess. If you’re going to be doing any equipment setup yourself, this will come in handy.
Possible Negative Effects
Costs and fees are quickly accrued
Spectrum’s list of upfront costs and fees is fairly lengthy, even though we appreciate the no-contract option. There are a lot of costs associated with using Spectrum’s services. The HD box costs $7.50 per month, and the DVR service costs $5 per month for each TV you want to hook up to cable. In addition, a monthly Broadcast Fee of $12 is included with each TV package. The router costs $5 per month extra if you want WiFi as part of your internet service. Even if you only have two TVs, the cable service will set you back $40 or more a month. If you can’t do it yourself, you’ll have to fork over $50 for professional installation (and there’s still a $5 fee).
Equipment of Poor Quality
Spectrum’s DVR is hard to find information on. Spectrum’s website doesn’t even mention the box, which makes us wonder why the company isn’t more eager to promote it than other providers. Instead of settling for a DVR that doesn’t have the features you need, look for one that does.