On Behalf of Republic One, It's Our Pleasure to welcome you to the Help Desk Portal.
We're so sorry to hear that you were put on hold with the Issue for a while, That should never have happened, and we completely understand how frustrating this must be for you. We will relay this message to the appropriate rep.
We are prioritizing the malfunction you are facing in your software. Our team is jumping on that problem right away, and I will let you know as soon as it's fixed.
We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.
Please Let Us know if you have any more questions, comments, or concerns.
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